Terms and Conditions

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**1. Introduction**

1.1 Welcome to Tretter Wood Works! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, purchasing our products, or engaging our services, you agree to comply with these Terms and Conditions.

**2. Products and Services**

2.1 **Product Descriptions:** We strive to accurately describe our products and services. However, colors, dimensions, and other features may vary slightly due to the nature of handmade and natural materials.

2.2 **Custom Orders:** Custom orders are subject to specific terms agreed upon between the customer and Tretter Wood Works. We require a non-refundable deposit before commencing work on custom orders.

2.3 **Availability:** All products are subject to availability. In the event that a product is out of stock, we will notify you and offer alternatives or a refund.

**3. Ordering and Payment**

3.1 **Order Acceptance:** Your order constitutes an offer to purchase our products or services. We reserve the right to accept or decline orders at our discretion.

3.2 **Payment:** We accept payment via credit, debit, and paypal. Payment must be made in full at the time of order placement, unless otherwise agreed upon.

3.3 **Taxes:** Prices listed are exclusive of applicable taxes, which will be added at checkout based on your location.

**4. Shipping and Delivery**

4.1 **Shipping Methods:** We offer shipping via USPS. Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated.

4.2 **Delivery Times:** Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to circumstances beyond our control.

**5. Returns and Exchanges**

5.1 **Return Policy:** We accept returns and exchanges within 5 days of delivery, subject to our Returns Policy. Returned items must be in unused condition and in their original packaging.

5.2 **Refunds:** Refunds will be processed within 3-5 business days of receiving returned items. Shipping costs are non-refundable unless the return is due to our error.

**6. Intellectual Property**

6.1 **Copyright:** All content on our website, including images, text, and designs, is the intellectual property of Tretter Wood Works. It may not be reproduced without permission.

**7. Limitation of Liability**

7.1 **Disclaimer:** Our products are sold "as is" without any warranty or guarantee, express or implied, unless otherwise specified. We are not liable for any damages arising from the use of our products or services.

**8. Privacy Policy**

8.1 **Data Protection:** We collect and use personal information in accordance with our Privacy Policy, available on our website.

**9. Governing Law**

9.1 **Jurisdiction:** These Terms and Conditions shall be governed by and construed in accordance with the laws of The United States and state of Wisconsin. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the state of Wisconsin.

**10. Changes to Terms and Conditions**

10.1 **Modification:** We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically for updates.